Last change : 02. February, 2024 Terms of Service

The terms and conditions of this Agreement (“Terms”) govern the relationship between you and and its affiliates (hereinafter “printableart” or “us” or “we”) regarding your use of, websites and related services (the “ Service"). In this agreement, “printableart” refers to Softwarehouse GmbH, with its registered office Weststrasse 12, 6314 Unterägeri Glattbrugg Switzerland. “printableart” also includes affiliates. Use of the Service is also subject to printableart's Privacy Policy, which is incorporated herein by reference.

These Terms and Conditions regulate the relationship between you and – (Softwarehouse GmbH, a private company, having its principal place of business at Weststrasse 12, Unterägeri – 6314, Switzerland, registration number CHE-290.530.371), and cover your use and access to the Online Shop. By clicking on the “Accept” button, or accessing or otherwise using the Online Shop, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions and any other legal agreements that apply to you as a’s Account holder, as amended from time to time. If you do not agree with these Terms and Conditions, you must stop using or accessing the Online Shop immediately. If you are using the Online Shop on behalf of a third party including, but not limited to a business entity, you warrant that you are authorized and have the authority to bind that third party to these Terms and Conditions.

The EU Commission provides a platform for online dispute resolution on the Internet at the following link:

1. Definitions

The following terms are used throughout these Terms and Conditions and have specific meanings.

a. “Account” means the account that Users may create through the Online Shop to use the Services.

b. “Agreement” and “Terms and Conditions” collectively mean all of the terms, conditions and notices contained or referenced in this document (as amended from time to time) and all other rules, policies available on the Online Shop (including, but not limited to,’s Privacy Policy, guidelines and procedures that may be published from time to time on the Online Shop).

c. “Buyer” means a person that contacts, engages and/or aims to purchase a Program sold by a Seller through the Online Shop.

d. “Digital Download” means process of obtaining digital files or content from the server where files are hosted. This could include digital art, images, designs, or any other downloadable material offered on our site. Users can purchase or acquire these digital files, which are then made available for download directly to their devices, such as computers, tablets, or smartphones. Digital downloads eliminate the need for physical shipments and provide users with immediate access to the purchased content for personal use, as outlined in our terms and conditions.

e. “’s Content” means any content (including but not limited to: the name, trademark, and logo of; all information about and its employees; any text, correspondence, photographs, graphics, applications; any video recordings, audio recordings, sounds, designs, features, and other materials) generated by and/or belonging to

f. “”, “Softwarehouse GmbH”, “we” and “us” collectively mean Softwarehouse GmbH, a private company, having its principal place of business at Weststrasse 12, Unterägeri – 6314, Switzerland, registration number CHE-290.530.371 – as well as our affiliates, directors, subsidiaries, officers, and employees. is a brand name which is wholly owned by Softwarehouse GmbH.

g. “Confirmation Order” means any and all written or electronically transmitted confirmation orders sent by to Buyers in relation to digital items. A Confirmation Order may contain, including without limitation: digital item; digital item's Price, payment terms; the details of the item; details of the creator of the item; and any special condition.

h. “Content” means any content submitted, generated, featured, displayed through the Online Shop, including but not limited to: any Program details; any text, correspondence, graphics, software, applications, video recordings, audio recordings, sounds, company logos, photos, designs, features, User reviews and other materials that are available on the Online Shop. Content includes, without limitation, User Content which may be submitted by a User for the purpose of using’s services.

i. “Online Shop” means’s platform, any online tool provided, processed and/or maintained by (including, but not limited to:’s website located at; all subpages and subdomains related to; any related domain and any mobile application offering access to, or facilitating the provision of, the Services).

j. “Privacy Policy” means’s privacy practices in relation to the use of the Online Shop which is available at

k. “Program” means any and all digital or virtual games, software (business and consumer), related digital products, including Content and Add-On Keys, or services which are made available through the Online Shop. Program includes Buyer’s software used to access the Program, documentation, ads, services, technology, any content, data and other digital materials included in or made available through a Program (including after downloading or initially accessing it), or through any updates and other changes and versions of the Program.

l. “Program Price” means the total amount set out in the Confirmation Order chargeable by to Buyers for the purchase of a Program.

m. “Seller means a person or a company that contacts, engages and/or aims to sell a Program through the Online Shop. A Seller may be the publisher and/or developer of a Program.

n. “Seller Services” means any services provided by Sellers in relation to a Program, including without limitation, the provision of Programs along with any additional technical and support services provided by Seller in accordance with the Seller Agreement.

o. “Seller Agreement” means the terms and conditions of a Seller and/or an agreement that will be entered into between a Buyer and a Seller to formalize their arrangement, specifying the key terms of their engagement such as an end user license agreement specific to a particular Program.

p. “Service” means the online and/or offline services, provided by for the provision and use of the technology that has developed to facilitate the access of Buyers to a variety of Programs, Sellers and Seller Services, including without limitation, providing access to’s online community, communication tools and payment services.

q. “Third Party Content” means any content that belongs to or originates from parties other than

r. “User Content” means any content, written or otherwise, created, submitted, generated, featured, displayed through the Online Shop (including but not limited to, any text, correspondence, and photographs) by Users while using the Online Shop.

s. “User”, “you” and “your” collectively mean the person, company, or organization that has visited or is using the Online Shop and/or the Service. A User may be a visitor of, an Account holder, and/or a Buyer.

2. About and Online Shop

2.1 PrintableArt.Shop is an online/internet platform that offers high-quality printable arts designed for various use cases, ensuring the utmost visual appeal and versatility in every piece. Our commitment to excellence extends to providing users with the highest print quality, bringing digital art to life in stunning detail.

2.2 Digital download process -  Upon payment confirmation, users gain immediate access to their purchased files. Access the download link effortlessly through the "Downloads" section in "my account" section or receive it via email.

2.3 Customer support - Users can Engage with live chat option for real-time assistance, and rest assured that high-quality customer support is available throughout the weekdays.

2.4 Online Shop Accessibility - Whether you're on a phone, tablet, computer, or any device with a web browser, accessing PrintableArt.Shop remains consistent. Enjoy the same content, prices, and functionalities across all devices, ensuring a seamless shopping experience tailored to your preferences. Explore our website effortlessly, discovering the perfect digital art for your space.

3. Changes to the Terms and Conditions

3.1 You agree that may amend this Agreement from time to time, and at’s sole discretion. Although we will use our best endeavours to notify you of any amendment to this Agreement, we will not be required to provide you with prior notification of such amendments or changes to this Agreement.

3.2 Upon any amendment or change to this Agreement, we will publish the amended Agreement on the dedicated link available at our Online Shop. Your continued use of the Online Shop and/or the Service, after the publication date of a revised version of this Agreement, constitutes your acceptance of its terms.

3.3 You agree and undertake to review our Terms and Conditions each time you visit our Online Shop and/or prior to your use of any Services. If you do not agree to our Terms and Conditions, as updated from time to time, you undertake to cease using our Online Shop and/or Services immediately.

4. Eligibility, Account Registration and Security Checks

4.1 If you would like to use our Services, you may be required to create a personalized Account by using your name and email address. Users can also create an Account using their existing Google and Facebook accounts. Each Account should have a unique username and a password.

4.2 Each User is responsible for maintaining the security of its Account and for all activities that occur under the Account and any other actions taken in connection with the Account. You undertake to provide accurate and complete information and keep your Account information and your Account updated. You may not share your password with unaffiliated third parties. You agree to notify immediately of any unauthorized use of Account, or any other breaches of security. You are fully responsible for all uses of your password, Account and username, or registration, whether by you or others. We are authorized to act on instructions received through use of your Account or registration, and are not liable for any loss or damage arising from your failure to comply with this clause.

4.3 Your Account, including any information pertaining to it (e.g. contact information, billing information, CD Key details, Account history etc.), is strictly personal to you. You may therefore not sell or charge others for the right to use your Account, or otherwise transfer your Account, unless expressly permitted by this Agreement.

4.4 By creating an account or using the Online Shop, you consent to us contacting you about your interest in our Services by email, phone, or through any other contact information you have chosen to provide. Users wishing not to receive offers from us may notify us at any time via one of the contact methods listed in the Contact Us section on the Online Shop.

4.5 All Buyers are required to verify their phone number, using our automated verification system, in order to access the purchased Programs. Any information provided in relation to this process will be subject to the Privacy Policy. The numbers provided are used solely for the purpose of identity verification and are not used for any marketing purposes. We reserve the right to: request additional information from the Buyer, such as a valid ID copy, in order to verify the Buyer’s identity; and to decline or refund any order we believe to be fraudulent. The use of a VPN, Proxy, VoIP number, or any other means of concealing the true location of the Buyer, will lead to delays, likely ID check and possible cancellation of the associated order(s). The phone number that a Buyer provides may be subject to geographic location checks in order to verify the authenticity of the order. All such location data will be retained for 24 hours, following which it will be expunged from the records of

4.6 We reserve the right to suspend or terminate your Account at any time, including if any User Content or information provided during the registration process or thereafter proves to be inaccurate, false or misleading or to reclaim any username that you create through the Services that violates this Agreement.

5. User Conduct and Restrictions

5.1 You agree, acknowledge and understand that all items on sale through the Online Shop are distributed electronically. There are no prints nor any frames to be delivered to you physically. You will receive a fully unique, digital ready to print .PDF files for the items that you purchase. 

5.2’s unique system allows for instant and automatic allocation of download links. Once you complete the Item's Price and pass the security checks, the .PDF files will be made available on your Account and relevant email account.

6. Payments

6.1 Buyers undertake to pay the Program Price to as specified in the Confirmation Order. Buyers are responsible for providing a valid means of payment, including, without limitation, Stripe payment methods, MasterCard, Maestro, Visa, American Express, Diners Club, Discover, PayPal, Sofort, Skrill, Alipay, Apple Pay, Giropay, Neteller, Bitcoin, iDEAL. etc.

6.2 An online payment may be governed by a Seller’s Terms and Conditions in addition to this Agreement. You undertake to review such Seller’s Terms and Conditions prior to making any payment on and any online payment made by a Buyer shall be deemed to constitute evidence of the Buyer’s acceptance of such Seller’s Terms and Conditions and related privacy policy.

6.3 Buyers agree and acknowledge that the Item Price (or part thereof) is not refundable.

6.4 After a Buyer successfully makes a payment to, shall send confirmation of the amount received. The Seller shall issue an invoice for this transaction, to Upon request and upon receipt of such invoice from the Seller, shall send an invoice to the buyer.

6.5 Buyers agree and acknowledge that has the right to delay or decline purchases of any Items for any reason. Limits may apply to the amount and number of Items you can buy through the Online Shop.

6.6 We offer refunds on a discretionary basis, and each refund request is looked at individually. We do our best to provide a refund where possible, but please note that items that have been downloaded are ineligible for a refund. Refund requests have to be submitted within 7 days of the delivery of the item.

6.7 Where a purchase has been made through PayPal and exceeds 120 days, we will be unable to refund back to the original payment method.

If you are unhappy with your purchase for any reason, please get in touch with us by logging a support ticket at

7. Intellectual Property

7.1 retains ownership of all intellectual property rights of any kind related to, the Online Shop and Service, including applicable copyrights, patents, trademarks and other proprietary rights. Other trademarks, service marks, graphics and logos, used in connection with the Online Shop and the Service, may be the trademarks of other third parties. This Agreement does not transfer from us to you any or third-party intellectual property, and all right, title, and interest in and to such property will remain (as between the parties) solely with us. We reserve all rights that are not expressly granted to you under this Agreement.

7.2 Specifically,,, Softwarehouse GmbH and all trademarks that appear, are displayed, or are used on the Online Shop from time to time or as part of the Service, are registered trademarks of; and may not be copied, downloaded, reproduced, used, modified, or distributed in any way without prior written permission from

7.3 If you believe that any material located on, or linked to by, violates your copyright or other intellectual property rights, please notify us. We will terminate a User’s access to (and use of) the Online Shop if, under appropriate circumstances, a User is determined to be a repeat infringer of the copyrights or other intellectual property rights of or others without necessary rights and permissions.

8. Email Communications

8.1 We use email and electronic means to stay in touch with our Users. You agree and understand that we may send you emails about future Services and/or updates on the Programs. Users wishing not to receive offers and updates from us may notify us at any time via one of the contact methods listed in the Contact Us section.

8.2 For contractual purposes, Users (i) consent: to receive communications from in an electronic form via the email address they have submitted or via the Online Shop; and (ii) agree that all Terms and Conditions, agreements, notices, disclosures, and other communications that, provides to them electronically, satisfy any legal requirement that such communications would satisfy if it were in a physical writing or traditional mailing; and (iii) without prejudice to clause no.12.2(i) and no.12.2(ii), the Users undertake to comply with clause no. 16.5 for any notification purposes.

9. Termination

9.1 If you wish to terminate this Agreement, you may simply discontinue using If you wish to delete your Account data, please contact at We will retain and use your information as necessary to comply with our legal obligations, to resolve disputes, and to enforce our agreements, and we will delete your full profile to the extent possible (if applicable).

9.2 Your rights under this Agreement will automatically terminate without notice and without refund of any fees if you fail to comply with the terms of this Agreement.

9.3 All provisions of this Agreement, which by their nature should survive termination, will survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

10. Miscellaneous

10.1 Governing Law: This Agreement between you and and any access to or use of the Online Shop and/or the Service is governed by the federal laws of the Switzerland. Any dispute which may arise between a User and, pertaining to the implementation or interpretation of this Agreement, shall be amicably settled, failing which Courts of Switzerland shall be the competent authority to settle the same.

10.2 Severability: If any part of this Agreement is held invalid or unenforceable, that part of the Agreement will be construed to reflect the parties’ original intent. The remaining portions will remain in full force and effect. Any failure on the part of to enforce any provision of this Agreement will not be considered a waiver of our right to enforce such provision. Our rights under this Agreement will survive any termination of this Agreement.

10.3 Assignability: may assign or delegate its rights or obligations under these Terms and Conditions, and/or the’s Privacy Policy, in whole or in part, to any person or entity at any time with or without your consent. You may not assign or delegate any of your rights or obligations, under the Terms and Conditions or Privacy Policy, without’s prior written consent, and any unauthorized assignment and delegation by you shall be considered as null and void.

10.4 Notices to Users: Reports, statements, notices and any other communications may be transmitted by to Users via the email address specified by them in their Account. All communications and notices shall be deemed to be duly served to a User when electronically sent by to the User at the email address specified in the User’s Account.

10.5 Notices to Reports, statements, notices and any other communications may be transmitted by a User to at All communications and notices shall be deemed to be received, or served (as applicable), to when electronically received by at

10.6 Gender Neutral: Wherever used herein and required by the context, the singular number shall include the plural, the plural shall include the singular number, and the use of either gender shall include both genders and the words “hereof” and “herein” and “hereafter” shall refer to the entire Agreement and not to any provision or section.

You acknowledge that you have read, understood, and accepted to be bound by these Terms and Conditions.